We photograph every object in natural light and from multiple angles to show you exactly what you are getting — including its imperfections, patina, and texture. What you see is what arrives at your door.

Every listing includes precise measurements. If you are unsure, reach out before purchasing — we are happy to help you figure out whether a piece works for your space.

Not at all. The cracks, the worn surfaces, the uneven edges — these are not flaws. They are a century of life made visible. We describe every significant marking in the product listing so there are no surprises.

Every piece is personally sourced and handpicked by us. We research each object's origin, age, and history before it enters our collection. The story we tell is real — not marketing.

Yes, always. Every object in our collection is one-of-a-kind. The piece in the photograph is the exact piece that will be packed and shipped to you. There are no duplicates, no alternatives, no substitutions.

For assorted listings, we handpick and pack something special for you ourselves — chosen with the same care and intention we put into sourcing every object in our collection. If you have a preference for size, tone, texture, or character, simply email us at info@projectkalaa.com before your order is packed and we will do our best to find the one that feels made for you.

Because everything we sell is genuinely vintage and one-of-a-kind, customisation is not possible. Each object exists exactly as time made it — and that is precisely what makes it special.

Each object has been physically sourced, researched, carefully packed, and shipped across the world. You are not paying for something that came off a production line. You are paying for something that cannot be made again — and for the story that comes with it.

You might find something that looks similar. But you will not find the same depth of curation, the researched story, or the guarantee of authenticity that comes with every Project Kalaā piece. Our objects are handpicked from the source — not resold from a flea market.

Every story is real and researched. We do not romanticise or invent. The history we share with you is the history we uncovered — because we believe an object deserves the truth of where it came from.

We encourage every customer to read the full description, study the photographs, and ask us any questions before purchasing. We would rather you feel completely certain than regret a decision. If you have any concerns after your purchase arrives, reach out to us at info@projectkalaa.com and we will respond personally.

Our objects are heavy, fragile, and irreplaceable. We do not cut corners on packaging or carriers. The shipping cost reflects the true cost of getting a century-old piece to your door safely and in one piece.

Orders are processed and packed within 1 to 3 business days and typically arrive within 5 to 7 business days once dispatched. You will receive tracking information as soon as your order is on its way.

We ship objects worldwide. Furniture ships to the United States and Canada only. If you are located in a remote area, island, or non-contiguous region such as Alaska, Hawaii, or a Canadian Air Stage location, additional shipping charges may apply and we will contact you directly after checkout to confirm before dispatch.

Please inspect your order immediately upon arrival. If you find any damage, photograph the external packaging, internal packaging, and the object itself within 24 hours of receiving your package and email us at info@projectkalaa.com. We will open an insurance claim and assist you through the process without delay.

We have nearly 1,000 customers and over 320 five-star reviews on Etsy — all built without a formal website or marketing operation. Our customers come back because we do exactly what we say we will. You can read every review on our Etsy shop at the link below.

We understand. The vintage market has a trust problem — objects that don't match their listing, stories that are invented, quality that disappoints on arrival. We built Project Kalaā specifically to solve this. Every piece is photographed honestly, described accurately, and packed with exceptional care.

Every review on our Etsy shop is from a real customer who purchased and received one of our objects. We have never incentivised or manufactured a review. Our reputation is the most important thing we own.

We are a founder-run business and we respond personally to every enquiry. Email us at info@projectkalaa.com and you will hear from us — not a support bot, not a form response. Us.

Trust what draws you to it. Our customers consistently tell us they knew immediately — they saw a piece and could not stop thinking about it. If you are unsure, send us a photo of your space and we will give you our honest opinion.

You don't need to be an expert. You just need to know what feels right. Every listing gives you the full story, dimensions, and honest condition of the piece. And we are always available to answer questions before you commit.

We do everything we can to make sure that doesn't happen — detailed descriptions, honest photography, and a team that is happy to answer every question before you buy. Because every piece is one-of-a-kind and cannot be returned, we encourage you to take your time and reach out if you have any doubt at all.